Protect Your Warranty
Last updated
Last updated
In your 1-year workmanship warranty, any changes, alterations, or additions made to your home, must be completed by the sub-contractors that help build your home. Any loss or damage that is caused or made worse by negligence, improper maintenance, defective material, or work supplied by, or improper operation by, anyone other than Capshaw Development or its employees, agents, or subcontractors, including failure to comply with the warranty requirements of manufacturers of appliances, equipment, or fixtures will result in VOIDING YOUR WARRANTY (Reference 2-10 Home Buyer Warranty Manual, pg. 11, Section VI, F. “Exclusions” 2e).
If you are interested in making changes or additions to your home during your warranty period, please see the next page for “Sub-contractors Used to Build Your Home” company names and numbers.
Examples of Changes/Additions
Examples may include but are not limited to automatic garage door openers, ceiling fans, additional receptacles, lighting fixtures, security systems, SMART thermostats, plumbing fixtures, garbage disposals, change of wall paint color, etc.
Questions About Your Warranty
Appliances
Frigidaire
1-800-374-4432
Bath Hardware (Mirrors, towel bars)
Atha Interior Trim Inc (interior doors, handrail, baseboards & molding)
770-567-5955
GA Home Products (shelving, mirrors, bath hardware)
770-425-1080
Blinds
House 2 Home
770-220-7800
Brick Supplier
Meridian Brick
678-258-6128
Cabinets
Legacy Cabinets
850-729-5901 ext 201
Electric, Alarms, & Surround Sound
Sommerer Electric
678-413-9719
Willco Electric
770-761-8379
Floors
Five Star Flooring
678-201-3702
Garage Doors
Builder Specialties
770-255-1400
Granite Counter Tops
Poppin Rock Granite
678-565-1199
HVAC
Gregg Cowan H & A
770-787-6952
Plumbing
Darrell Young Plumbing
678-625-7270
Siding, Gutters, Roof, Shutters
Southern Siding & Gutters
770-775-9374
Southern Expert Roofers
770-775-9374
Windows, Doors, & Screens
Griffin Lumber & Hardware (Distributor)
770-228-1444
Miscellaneous
2-10 HBW (1 yr, 2yr, 10yr)
800-811-8787
2-10 Extended Warranty
678-409-1760
2-10 Structural Claim
404-427-7650
A sewer backup can cause damage to your home. If your home is on the county sewer system, please read the information below to protect your plumbing warranty.
Sewer backups are most often caused by clogged pipes from household materials. Avoid flushing ANYTHING but toilet paper down the toilet! AVOID putting fats, oils, grease, coffee grounds, eggshells, fibrous vegetables, and any other clogging materials down the drains. DO NOT flush any type of feminine sanitary products, flushable wipes, diapers, or paper towels. A sewer backup resulting in household materials other than toilet paper is deemed homeowner negligence*. If a sewer backup occurs, contact Capshaw Warranty and Darell Young Plumbing immediately!
678-625-7270 (during business hours)
404-309-2178 (after hours, holidays, and weekends)
****If your home experiences a sewer backup and homeowner negligence is found to be the cause, your warranty will be voided and all plumbing repairs and sewer damage within the home will be at the homeowner’s expense.
A septic backup can cause damage to your home. If your home has a septic system, please read the information below to protect your plumbing warranty.
Septic backups are most often caused by clogged pipes from household materials. Avoid flushing ANYTHING but toilet paper down the toilet! AVOID putting fats, oils, grease, coffee grounds, eggshells, fibrous vegetables, and any other clogging materials down the drains. DO NOT flush any type of feminine sanitary products, flushable wipes, diapers, or paper towels. A sewer backup resulting in household materials other than toilet paper is deemed homeowner negligence*. If a sewer backup occurs, contact Capshaw Warranty and Darell Young Plumbing immediately!
678-625-7270 (during business hours)
404-309-2178 (after hours, holidays, and weekends)
****If your home experiences a septic backup and homeowner negligence is found to be the cause, your warranty will be voided and all plumbing repairs and sewer damage within the home will be at the homeowner’s expense.
Step 1: Turn off cold and hot water to your washing machine as a preventative measure before proceeding.
Step 2: Line up the tip of a flat-head screwdriver with the edge of the circular plastic piece you want to remove from the washing machine outlet box.
Step 3: Hammer lightly on the butt of the screwdriver and move slowly around the edge of the plastic piece to break the seal. Stop when you've broken the seal approximately three quarters of the way around the circle. Do not break the seal all the way around the plastic piece, or it will fall into the drain.
Step 4: Insert the tip of the screwdriver into the perforation you've made and gently pry up the plastic piece.
Step 5: Clasp the edge of the plastic piece with a pair of pliers and gently twist and lift until the piece snaps free of the washing machine outlet box.
If you are uncertain of the guidelines or restrictions within your warranty, please feel free to contact our office at 678-782-5200 or email us at
